Mark C 
i've used baker road services for many years now. All of my experiences have been good ones, when I comparative shop I can't find anyone that can provide the quality of work at the prices they charge me...I'm always satified.

 Baker Road Service replied:
Thank you for your business. Satisfied customers are our best advertisement.
 John S 
Timely and professional, reasonably priced.


 Carmella G 
Great job! I was surprised to find that the cost was much less than I expected due to a special promotion which I was not aware of, but received the discount nonetheless. Now that is good customer service!


 Janice L 
Always. Considerate, helpful and they do good work.


 Helen F 
I am always confident that you will be honest and fair when I have work done--it means a lot to a Senior and know that I will be treated fairly and respectfully--


 Renita D 
The service was perfect and the staff friendly, as usual!


 Barbara S 
Third time for service and very pleased. I told them I needed my car winterized. They told me I only needed an oil change and new wipers!!! How many service centers would tell you that? When you are a 60 year old woman who knows nothing about cars, it is very important to go to someone you can trust. You can trust Rick and his skilled team of mechanics.


 Craig H 
I and my wife have been customers at baker for the last couple of decades. In that time and this time the experience has been of a very friendly orientated professional staff who are very experienced and talented in there field. We will come back because of the knowledge,workmanship, and courtesy to the customers. Thanks again for a great job. You gibe us a feeling that working on our cars is like working on your cars ( with respect and great job performance) but for the customer who seems to number one with you. Thanks and cant wait for the next job. Keep up the good work.


 Stephanie G 
Excellent service and very friendly employees. I will be back!


 John U 
Even though Rick was on vacation, everyone was friendly and efficient.


 Carol H 
Rick at Baker road service is clear on priority service needs for my vehicle. He and his team completed all service needs as requested and the vehicle is working well. I appreciate his clarity, quality and communication.


 Michael S 
Excellent service, fair pricing, great follow up. Rick is fantastic at explaining the problem and the "cure" for our vehicles. We have full confidence in Baker Road Service.


 Janice L 
I find your business; friendly, clean, efficient, honest,. I plan on using Baker Road Auto for all my auto needs. Thank You


 Judy A 
Comfortable waiting room, thorough interview on what needed attention and neatly made the oil change and repairs--not to mention the polite service. Thanks!

 Baker Road Service replied:
You're welcome! And thank you for your business and nice comments.
 Renita D 
I took my car in for some warranty work and to fix the rattling front end. They fixed it perfectly. My car rides like a new car again!

 Baker Road Service replied:
Thank you for the nice comments, and for the opportunity to take care of you and your car.
 Renita D 
I took my car in for some warranty work and to fix the rattling front end. They fixed it perfectly. My car rides like a new car again!


 Aaron V 
Best service I have ever had compared to other repair shops. I will be back.


 Paul H 
I brought my classic car to Duane and Rick and they performed several repairs. They did a great job and treated me well and fair.


 Anonymous 
Always good service.


 Anonymous 
Always good service.


 Barbara S 
Excellent overall service. They explained thoroughly what services they did and what they found. Manager/ owner listens to his customers and treats them with respect and is very friendly. I will have all my car work done by them. P.S. The caribou coffee I had there was great!!


 Barbara S 
Excellent overall service. They explained thoroughly what services they did and what they found. Manager/ owner listens to his customers and treats them with respect and is very friendly. I will have all my car work done by them. P.S. The caribou coffee I had there was great!!


 Tom D 
This is the only place I will take my vehicle for repairs - very fair pricing, timely service, honest, and reliable. Best repair center around here by far.


 Charles L 
Job was done in a relatively timely fashion. Good atmosphere, very professional. Friendly staff. Will return for other services.


 Anonymous 
Great friendly service with a great price.


 Bill W 
Rick and company figured out the problems, estimated the cost and completed the work within the cost estimate and in a timely manner.


 Terrence L 
Best service at a fair price. These guys know what they are doing, what needs to be done and especially what DOES NOT need DOING, These gentlemen provided what was promised and even explained that a couple of maintenance items could wait. I am a customer for life! Let them help you out, you will not regret it!


 Aimee S 
Great service!


 Bill A 
I had the condenser and the compressor replaced on my 2001 Toyota Highlander. I was quoted a price substantially less than another shop. The actual cost was the same as the estimate. The AC works great! They replaced a portion of the exhaust during the appointment. Like the AC repair it was done properly. Both repairs were done in less time than I expected which was another plus. Rick and the mechanic I met were both very courteous and informative. I am very satisfied.


 Cindy A 
Professional service - Rick is great to work with. Flexible as my service date needed to change. Everything was completed as requested. I would highly recommend this service shop.

 Baker Road Service replied:
Thank you for your comments and your business.
 Jane R 
Fabulous customer service and fast turn around! Thank you so much!

 Baker Road Service replied:
You're welcome! Thank you for the opportunity to take care of your sar.
 Mark C 
i've used baker road services for many years now. All of my experiences have been good ones, when I comparative shop I can't find anyone that can provide the quality of work at the prices they charge me...I'm always satified.

 Baker Road Service replied:
Thank you for your business. Satisfied customers are our best advertisement.
 Barbara S 
Friendly and very thorough. Mechanics and owner showed me what needed to be done. Gave me a detailed report of what they found and possible future maintenance needed. Very honest and will return for all future work needed.


 Simon L 
Excellent quick service and very courteous, was able to get a part from a supplier the same day


 Adam K 
Very helpful as always. Will continue bringing my vehicle to this shop for service. Kind honest staff, reasonable prices, willing to go the extra mile. Thanks!


 Don D 
Excellent service


 Anonymous 
Highly recommended mechanics on staff.


 Pamela D 
They were really great. Probably my best experience at a mechanics. They were so nice, caring, thoughtful, and kept me informed.


 Joanne J 
Excellent! Service, Repair, Time, Loaner, all excellent. I am making Baker Road Service my car repair place.

 Baker Road Service replied:
Thank you for the chance to earn your business. We look forward to seeing you again.
 Michele A 
Baker Road Service is a great place to bring your car for a tune up. Service is fast, effective, and reasonably priced. I love them.


 Andrew L 
always great service!


 Tim Q 
Great overall experience. Work was done quickly and no surprises. I will be back.


 Craig H 
The last job performed on our vehicle was the hub replacement on the left. Everything went very fine and without any problems. The was finished on time and in very good running condition. The crew at brake are very professional and knowing. I would like to thank them very much for a job well done.


 Greg P 
Great job and sevice !!! The truck hasn't felt this smooth for along time !!

 Baker Road Service replied:
Thank you for your business. We appreciate the opportunity to take care of your vehicle.
 Brad D 
Rick did a great job of communicating and getting the vehicle done the same day.

 Baker Road Service replied:
Thanks for the opportunity to take care of you and your vehicle. We are glad to have been of service.
 Craig S 
I'm very happy with my new exhaust system. Everything was explained in advance to my satisfaction. The shuttle service was also a big plus.


 Deb J 
Very helpful, educational, and pleasant service!


 Don D 
I have had a long time problem with my air conditioner and heater that they solved in a prompt and economical visit.


 Darren M 
Fast, friendly, personal, fair price. Thank You Baker Road Service!


 Wes G 
Great, you guys got my plow on the road when I really needed iy


 Anonymous 
Rick kept me informed as they worked on my car. Everything was clearly presented and the work was done on time.


 Claire O 
Hey the car is running so far. Very knowledgeable and willing to explain. Manager really nice.


 Susan F 
good friendly service- seem honest as they contradicted the brake eval I had at another local shop- still have several months on brakes that others said needed replacing. They may want to consider including wiper fluid refills with oil changes as that is kind of a standard around here with our wonderful weather. I have only used them this one time for a rear brake job, so don't have enough history to rate them a 10 or 5 stars.


 Thomas F 
Great service!


 John S 
Great, quick diagnostic work and reasonable pricing. Gave vehicle a comprehensive inspection and advised watching a possible oil pan leak. Thanks, Rick and Brian.


 Dwayne B 
Service was excellent. Thanks for taking care of me. Dwayne


 Anonymous 
Excellent service


 Anonymous 
I stopped by without an appointment and my car was immediately taken in to be looked at. I was charged for just the time they looked at the car, 1/4hr and some fluid. Very fair! Friendly staff!


 Chris D 
As always, Rick did a great job of analyzing the issue with my car and explaining to me the problem and the options for solutions. My car is running great again!!


 Anonymous 
My wife and I dropped off her car for service work and possible door repairs. Rick and the crew did their diligent research and contacted us with a quote and were able to find the parts and fix the door lock the same day. I have not been let down with the level of service and attention from the crew at Baker Road.


 Scott A 
Great service, friendly staff, excellent prices! What more could you ask for?


 Craig S 
Well done, Baker Road Service.


 Craig H 
The appointment was for some serious work on my brake system. The professional staff at Baker Road performed the service and put me back on the road with the speed and excellence service they have showed me the past. I would to say thanks to the whole staff on their professional atitude toward the job and customer. I will be letting more people know of their professional atitude. Thanks to the crew at Baker Road.


 Mark C 
honest and most of all affordable.


 Renita D 
Good job in a timely manner, as usual!


 Mindy D 
Thanks Rick!


 Anonymous 
Went above and beyond to squeeze me in at my convenience.


 Craig H 
The service that I received was very good from a very professional crew. I had an oil change. Even thru I have been a customer for a long time, I have to say that every time my wife or I schedule an appointment, and arrive when schedule the crew is ready to assist in anyway that they need or have to. I would like to thank the professional for a job well done.


 Jerry K 
Prompt, thorough, friendly. Did what I asked, and was within the estimated price, and done when quoted--what more could one ask?


 T. Michael F 
My experience so far: nice folks; good service; fair price.


 Mark W 
Always appreciate the professional, low-key approach of Rick and his crew. Great work. Thanks.


 Shelli L 
I love taking my vehicles here! The service seems to be spot on and the customer contact is prompt, courteous, and engaging. I have confidence in the work they do and the prices are reasonable. What more can you ask?!


 Bill W 
My work was done on time, within the quoted price and with a smile. These guys are great to deal,with.


 Bonnie W 
This is a great auto service company. I brought my car in for brake service and few other things, and they were very honest and said I really didn't need the brakes...saved me alot of money. Ethical and honest. I will continue my auto servicing with Baker Road Service.


 Craig S 
Rick at Baker Road Service did a great job of listening to what I wanted done. Even though it wasn't a big job, he treated me as if it was. Rick explained what had been done, and what measures might be needed in the future. I now consider Baker Road "my mechanic".


 Joan Marie V 
Service provided in a very timely manner. Well done!


 Anonymous 
Great service, very knowledgeable staff, would highly recommend


 Anonymous 
fair and straightforward - able to discuss


 Michele A 
Fast and great communication with the customer.


 Anonymous 
I appreciate the responsiveness, honesty, friendliness and excellent service that Rick and his team provided when servicing my car. I highly recommend their services. Thank you for the integrity and care you provide.


 Tim S 
Great, honest service.


 Anonymous 
Problem solved quickly ...as usual.


 Kristian G 
Friendly and fast!


 Anonymous 
The job was done within the time and cost quoted. I spent 3.5 hours (expecting to do so) in a rather comfortable chair doing personal work. The Rick pointed out the coffee and warned me that the wait might be awhile. The team respected my privacy and the time actually went be rather quickly. Another job well done! B. from Boni.


 Diane F 
Very happy with the service I received at Baker Road. Rick went out of his way to get the parts I needed on time and kept me informed of status. Professional and kind. Only way to improve would be to have a loaner car available. I will be back!


 Jane G 
I stopped in Tues because Mike Bauer recommended that your new service could really help me out. It was so nice to use your expertise for my Pacificas' problem . Thank you We have lived in this area 45 years and used to deal with Don Tesch at his Pure Oil station and really enjoy coming back for our problem cars. My husband Jerry is driving an older Lexus and will definitely come in for help when he needs it. Thank you for helping me out yesterday. Jane


 Terry L 
Intelligent, honest, decent folks with common sense and good mechanical judgment. I got great service at a fair price and would highly recommend to ANYONE in need of automobile service.


 Anonymous 
Very honest. Efficient and personable. Will definitely be coming back


 Bob S 
Super!!!!!


 Patrick B 
Problem was diagnosed professionally, and the repair was done on time at the price quoted. I'll go back for sure.


 Anonymous 
Overall it was a good experience. I was able to schedule an appointment the day before and my car was completed the same day. Prices seemed comparable with other shops in the area. The staff was very friendly and explained everything. They did not try to upsell me things that I didn't need, which was much appreciated.


 Pam R 
I was very pleased with the friendliness and the honesty of Duane and Rick. Being a woman, I am always leery about taking my vehicles in for service, but would return to Baker Road Service without hesitation. I would recommend them to anyone looking for a great service shop.


 Eilat H 
Wonderful! Quick, easy and very well mannered. I felt like this is a place I can trust.


 Chris D 
I brought my car in to Baker Road Service after 3 years in storage. Rick and his team did a great job of analyzing what I needed to do to bring the car back to driving condition, and they also told me what didn't need to be done. It was refreshing to have trust and confidence in their recommendations, and to know that they weren't suggesting unnecessary work. I would definitely recommend them to anybody who is looking for a trustworthy service shop.


 Carol T 
Great service


 Anonymous 
The folks got the job done on time and in budget. Service above and beyond. Great job folks.


 Anonymous 
The guys got the work done on time and at budget. Even got my car up on the rack to take a look at a loud exhaust. service above and beyond. Great Job Folks!


 Alan S 
I have not used the hitch yet so reserve the right to adjust, but Rick was great the installation looks great & a small delay was not a problem.


 Rolf M 
We needed immediate help and they were there for us, not just this last time but two other times as well. I would highly recommend them for any service.


 Anonymous 
Straight and upright group of folks. No hard sell or fear tactics used. Will return for sure.


 Stephanie G 
I would like to say that this was one of the best auto repair experiences I have had in a long time. They were informative, helpful and very curteous. I would recommend Baker Road Service to all my friends and family. Thank you for the great service and help, you guys are awesome!! Steph


 Sue S 
excellent service as always!


 Bonnie W 
Very professional, honest and great work. I will be back.


 Matt G 
Baker was able to squeeze me in to fix my brakes prior to me going out of town. They gave my car a good look over and provided me sensible feedback. They didn't try to sell me anything, instead told me what I could do in the future. I'll go back.


 Sue S 
Excellent, again! Very glad I found this auto service provider. As a single woman dependent on a trustworthy service, I can't say enough about how they provide me with top notch service and consideration.


 Anonymous 
excellent - willing to work with me - an amateur mechanic.


 Anonymous 
Very friendly, helpful, expert service. Appreciate their ability to do same day service.


 Diana S 
Very friendly, were able to give me a ride home so I didn't spend hours waiting for my car to be looked at. Did a great job and very informative.


 Keith P 
Rick was very nice and professional. He got me in without an appointment (not that I expected him to or expect it again). Both issues were fixed in under 45 minutes.


 Anonymous 
This was my first visit. I just stopped by to inquire about an oil change. They were able to take my car immediately. The work was completed quickly. Rick also provided a good explanation of the inspection process and informed me of recommended future work.


 John S 
Three's the charm. Replacing the PCV valve as well as fuel filter did the trick. Truck is running smooth and all maintenance is up to date for 90,000 miles. Honest, knowledgeable and fair. I highly recommend Baker Road Service. Thanks guys.


 Dean A 
Quick and back on the road.


 Charles S 
Great bunch of guys, quality service, trusted mechanics.....keep it up Rick and guys


 Garr V 
I've never written a review before, but I have to for these guys. I've gone there many times over the past five years, and I've had nothing but great experiences. Recently my son brought his car there and he ended up needing some special attention. Baker Road Service took care of him with outstanding patience and professionalism. Trustworthy, professional, and affordable!


 John S 
Holmes and Watson were stymied on my truck's Case of the Truculent Tachometer which started a couple of months ago where my tach needle would occasionally bounce on acceleration with associated engine hesitancy or sputtering. The differential diagnosis list is long and so we started with first changing the plugs to no avail, but was needed anyway because they had 86,000 miles on them. Upon return for a second stab at it, new distributor cap, rotor and ignition wires were replaced, but alas, the engine sputtering continues. Rick and Duane were disappointed that the work hadn't corrected the problem, but parts that were replaced did show significant wear. Despite not apprehending the criminal, I still highly recommend BRS because I think they are honest, thorough and absolutely tried their darndest to fix the problem. I think a tincture of time is needed to see if the source doesn't declare itself. In medicine, this type of partially manifested problem is said to be forme fruste, a state of incompleteness or partial presence. It's frustrating for doctors & patients, mechanics and customers alike, but I'll let everyone know when the case is finally cracked. The game is still afoot....


 Aldo A 
Found my problems easy....


 Sue S 
Excellent customer service! Very friendly and considerate staff. Competitive pricing on the work that needed to be done. Baker Road Service will be my go to car service provider, I trust them.


 Terri O 
Service great; been using you for 10+ years. This electronic communication is too many too often. I need car work every couple of months not every week. I'll be unsubscribing as soon as I can figure out how; not sure the links were working in your feedback request email. Don't need the reminder of my appt or How did we do? If you don't do good, I'll have you correct it and/or won't be back. Rick is great...always has been very easy to deal with.


 Anonymous 
Excellent all around!


 John S 
Brought my truck with 87,000 miles to Rick because I thought the engine was missing with the tach needle jumping up and down a few thousand rpm on acceleration the last month. Since the truck had not had a tune-up in at least two and a half years (purchased at 64,000), he thought we should start we spark plug replacement and then scan for further problems. He said platinum plugs generally lasted 70-80,000 miles and examination of my plugs showed they were the original plugs, now 10 years old. Truck now runs strong and smooth. He also cleaned my air filter with a special cleanser and replaced a broken center roofline brake light bulb. I highly recommend Blake Road Service. They were thorough, accurate in their diagnosis and were reasonably priced. I'm happy I live close because I'll be using their services for a long time.


 Connie K 
This garage has always been there for me in times of need for my auto repairs. They only fix what is broken or what your concerns are. They called and advised their findings and waited for approval before continuing. They also provided me with a drive home after dropping off my car. OUTSTANDING Service!!!


 Anonymous 
The guys took the time to be thorough at diagnosing my car problem. very good job.


 Anonymous 
My first time into your shop. Fast service, reasonable pricing and great work! Thanks again, Minnetonka Resident


 Jessa F 
Great experience, thanks!


 Mike F 
Have had great experiences here in the past but on a simple oil change and inspection felt like my wife got overcharged. Charged $3 for topping off the washer fluid. - which we didn't ask for. Should call before doing anything for an additional cost. Also had 2 different oil changes and the $17.95 oil change special cost $29-$33 once all of the additional charges are included. I like going here and will continue to, but shouldn't nickel-and-dime folks.


 Sharon B 
I had a screw in my tire and was losing air. Rick fixed it immediately and quickly. I was very grateful, especially when i realized i had no real money with me as I was on the way to the dog park! I went home and got my billfold and payed him promptly . He was very nice about it. Thanks!!


 Jerry R 
Excellent service. Good communications...they listen as well as offer their suggestions on what is appropriate for your repair or maintenance.


 Charles L 
work was provided in a timely manner and was done when they said it would be.


 Bill W 
Good job guys! You were able to get my vehicle back to me in a short time at the price promised. Thanks!


 Mike F 
Always good/friendly service. Team does a good job of explaining issues and options for repairs. Saturday hours are convenient - especially for routine things like oil changes.


 Anonymous 
Great service. Our car battery died without any warning. Luckily, we were right down the street. They came and jump started our car, so we could drive it to their garage and had us up and running in less than an hour.


 Renita D 
I had shocks and struts replaced plus new brake rotors and my car is like NEW!! Thank you for the great service, as usual.


 Jim B 
I am new to the area and my wiper blades went out the other day. I stopped by Baker Road Service while driving by. The Owner Rick was very friendly and installed my new blades and only charged me for the blades and not the labor. The place was clean and organized and I can tell Rick is just a really good guy. He will have my business from now on.


 Anonymous 
Rick is always pleasant to deal with. He keeps you updated on the diagnosis and progress of your repair. Doesn't sell you any unnecessary services. Prices are fair.


 Allan J 
I found your service to be excellent and plan on returning in the future when I need my vehicles serviced


 Anonymous 
Fast, friendly and reliable!


 Dan P 
Rick at Baker Road was just fantastic. I needed some creative thinking on an auto problem and didn't want to spend a fortune for it, and Rick really delivered. I am now a loyal customer!


 Joe E 
Good Service -- Good Communication. Act like they genuinely care and make sure all of your questions have been answered and you are leaving happy.


 Jorma K 
Very satisfied. Will get your cards to pass out to fellows here next time I'm there.


 Anonymous 
Always have good experiences when I bring in my vehicles. Rick is great to deal with and provides good explanations.


 Brian K 
Having a neighborhood garage that we can trust has been a blessing to our family and our cars.


 Anonymous 
Good communication, fair price, bill matched the quoted price; best of all, both issues were fixed in one business day.


 Anonymous 
Professional, punctual, courteous service with affordable prices.


 Anonymous 
The people are honest and prompt. Great communication and customer service.


 Eric C 
Great service as always! Thanks again!


 Ray N 
You did a wonderful job as always, thank you for your honest opinion on my car. we are your customers for life.


 MarlinM 
I appreciate that they listen, analyze the problem, fix it and ensure that all is right even after you drive off the lot. No upselling tactics, no pressure... just honest service with integrity. Wish I had found them years ago!


 Anonymous 
I have been getting cars serviced at Baker Road for 30 years and always been highly satisfied. The staff has always been very friendly and knowledgeable.


 Anonymous 
A very pleasant experience. Genuine, sincere and skilled. Fixed our A/C issue in a morning with reasonable prices. I am happy to have found a neighborhood mechanic I can trust and is highly knowledgeable and skilled.


 Anonymous 
Got me in quick and back on the road running in no time! We love Rick!!


 Anonymous 
It is a repair shop with true integrity! I brought an old vehicle in for muffler repair. Rather than just repair the muffler and send me on my way, they inspected the vehicle and found other significant issues. They made me aware of the problems before doing any work - knowing that I would most likely cancel all of the repairs and trade the vehicle in for a new one. They lost a repair job but gained a loyal customer.


 Anonymous 
I am always haapy with the service.


 Anonymous 
Work was done on time and cost was reasonable


 Anonymous 
Honest, friendly, high quality service! 



 Anonymous 
I was very pleased with the service I received. My car was serviced in a timely fashion, they kept me informed about the repair, and the cost for the repair was reasonable.